Shipping & Delivery
Orders placed before 18:00 (PDT) will be shipped the same day*.
Free gift box packaging. Free domestic and international shipping and handling.
All package ships from Hong Kong via e-Express with tracking number.
| Destination | Service |
Delivery speed |
| United States, Canada, Brazil, Mexico | e-Express + Tracking | 7-10 working days * |
| Australia, New Zealand and South Africa | e-Express + Tracking | 7-10 working days * |
|
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Israel, Latvia, Lebanon, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, |
e-Express + Tracking |
7-10 working days * |
| Cambodia, Indonesia, Japan, Macao, Mainland China, Malaysia, Philippines, Singapore, South Korea, Thailand, Viet Nam, | e-Express + Tracking | 7-10 working days * |
| All Other Countries | Air Registered Mail + Tracking |
10 to 24 working days * （Max.60 days） |
| Local Parcel (Hong Kong) | Local Parcel | 2 working days |
# No. of working days needed for despatching airmail (posted before the advertised latest time for posting) to the designated air carrier, subject to flight availability.
^ Non-peak period: March to October 2018; Peak period: November 2017 to February 2018.
* Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.